Salesforce Consulting Partner & Systems Integrator
Bring your teams, data, and AI agents together on Salesforce
We design, implement, integrate, and run connected Salesforce solutions. We bring trusted data and Agentforce 360 into the flow of work where they create value.
Post-purchase service, unified across the Migros Super App.
Centralized case management, agent workflows, and in-app self-service support post-purchase requests across the Super App.
Built with Salesforce Service Cloud and Agentforce 360.
Read the full case studyTeams we have delivered for
SALESFORCE EXPERTISE
Deep Salesforce expertise for connected, agent-powered operations.
From AI agents and trusted customer data to sales, service, marketing, commerce, loyalty, and digital experiences, we design and connect the Salesforce solutions that power your business.
Agentforce 360 & AI Solutions
Design, ground, and deploy trusted AI agents that use Salesforce data and connected systems to understand requests and complete defined tasks.
Service Cloud
Connect cases, channels, routing, knowledge, automation, and human support so every service request follows the right path.
Data 360
Connect, unify, and activate customer data across Salesforce and external systems to create trusted, usable profiles.
Sales Cloud
Structure leads, opportunities, pipeline, forecasting, and sales workflows around the way your teams sell.
Marketing Cloud
Unify audiences, orchestrate lifecycle journeys, and personalise experiences across web, mobile apps, email, and messaging.
Commerce Cloud
Design B2B and B2C storefronts, structure catalogues and checkout, and connect orders with CRM, ERP, payment, and fulfilment systems.
Loyalty Management
Design loyalty programmes, tiers, rewards, and member experiences with Salesforce Loyalty Management or Apex Loyalty.
Self-Service
Build secure self-service experiences for customers, partners, and dealers, connected to Salesforce data and business processes.
WHAT WE DO
Everything you need to design, build, connect, and run Salesforce.
Work with Veri Cloud on a focused requirement or across solution architecture, implementation, integration, and ongoing delivery.
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Consulting & Solution Architecture
Define the platform scope, required Salesforce products, data model, integrations, and delivery plan before implementation begins.
Implementation & Custom Development
Configure Salesforce, develop custom functionality and automation, migrate data, test the solution, and prepare it for production.
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Integration Services
Connect Salesforce to operational platforms, external applications, and data sources through APIs, middleware, and reliable data flows.
Managed Services & Delivery Teams
Support live environments, deliver enhancements and releases, and extend your internal teams with experienced Salesforce specialists.
Salesforce delivery proven in real business operations.
Explore connected Salesforce programs spanning customer service, field sales, retailer engagement, commerce, loyalty, and multi-market delivery.
Case study
Centralized Post-Purchase Service Across the Migros Super App
Post-purchase requests across Migros Sanal Market, Migros Yemek, Migros Hemen, Mion, and Macro Online were spread across separate operational systems. Representatives had to switch between tools to resolve a single request, while customers lacked a consistent in-app self-service path.
Veri Cloud centralized case management, the agent workspace, CTI, in-app self-service, and Agentforce 360’s natural-language capabilities on Salesforce. First implemented for Migros Sanal Market, the solution was later extended across the services within the Migros Super App.
- ~500K
- CHATS / MONTH
- ~300K
- CUSTOMER REQUESTS / MONTH
- 2.5
- INITIAL IMPLEMENTATION
MONTHS
Approximate monthly volume managed through the solution.
01 / 03
Salesforce products
We developed a great partnership with Veri Cloud during Turkey, Azerbaijan and Egypt Sales Cloud, Community Cloud and E-Commerce projects.
Their dedication to our demands is crucial to complete in time and in budget.
We appreciate their delivery quality and niche approach with Salesforce solutions to activate our new sales channel.
Candan Ildeniz
Marketing Technology Manager, BAT
Multi-market delivery
Veri Cloud is a technology-oriented Salesforce company that offers a wide range of services for customer and end-user solutions.
To date, they've added great value to our business.
Veri Cloud positively differentiates itself in terms of offering personalized solutions tailored to the needs of companies.
Koray Ramis
Head of Brands & D2C, Royal Canin
Customer and D2C solutions
We build on Salesforce, not just around it
We bring business requirements, Salesforce capabilities, custom development, integrations, and production operations into one delivery model.
BUSINESS REQUIREMENTS FIRST
We turn business processes into clear Salesforce scope, architecture, and delivery decisions.
NATIVE WHERE POSSIBLE, CUSTOM WHERE NEEDED
We start with standard Salesforce capabilities, adding Apex, Lightning Web Components, and automation only when requirements demand it.
BUILT FOR RELIABLE OPERATIONS
We define integrations, security, testing, release management, monitoring, and ownership before go-live.
What does your Salesforce environment need next?
Share your current environment, business priorities, and delivery constraints. We'll help you identify the right starting point across architecture, implementation, integration, or ongoing support.
You will be talking to
Ilkay Tuna
Business Requirement Manager, Veri Cloud